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Students - Submitting a Ticket

The following are instructions for students to submit a ticket via email

SendFill emailsout to:the Google Form here:

Students will use the email student[email protected]https://forms.gle/yu86MqbsM8tg7ezS9 to send in tickets.

Details to include:

Please include as many details and any trouble shooting steps you have taken in your email.

  • Description of your issue
  • Screenshots / pictures
  • Things you have tried to fix the issue
  • How quickly the issue needs resolved
    • Scale of 1 to 5 
      • 1 = When you get a chance
      • 5 = Need immediate attention

Example Ticket:


I

am in Mr. ________ class 4th hour and my login to the class materials isn't working in Clever. 

Thank you for your help!